Train Directory
Please find below further details pertaining to the ship orclick on the adjacent Directory to download.
ACCOMMODATION
The accommodation has been cleverly designed to maximise the available space as cabins convert from a sitting area by day into a cosy sleeping area by night. Illustrations showing how the cabins are configured for daytime and nighttime can be viewed online and overleaf. The train offers two categories of sleeping compartments as follows:
Deluxe Class Cabins: There are 20 Deluxe Class Cabins spread between four carriages. Each has a cabin area of 7.7 square metres and has two lower L shaped twin beds. There is a private en-suite bathroom with cubicle shower and toilet in each cabin. Amenities include two armchairs and free-standing chair, a large picture window which opens part way, Wi-Fi, individual reading lights, remote controlled air-conditioning and a full length wardrobe.
Superior Deluxe Class Cabins: There are 12 Superior Deluxe Class Cabins spread between three carriages. Each has a cabin area of 8.6 square metres and has a king size bed (UK standard). There is a private en-suite bathroom with cubicle shower and toilet in each cabin. Amenities include a full length sofa, two additional chairs and table, two large picture windows which open part way, Wi-Fi, two USB ports, individual reading lights, a double wardrobe and additional cupboards.
AIR CONDITIONING & HEATING
All public cars are fitted with air-conditioning. Each cabin features individually controlled air-conditioning and heating. The air-conditioning will only work satisfactorily if the windows and doors are closed.
CABIN AMENITIES
In your cabin you will find dressing gowns, slippers, a hairdryer and an umbrella. In the bathroom you will find L’Occitane toiletries (shower gel, shampoo, conditioner, liquid soap and body lotion).
DAILY PROGRAMME
A day to day itinerary is placed in all cabins detailing train arrival and departure times, the latest weather forecasts for the next destination and information on the following day’s excursions and activities.
DIETARY REQUIREMENTS
If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department at Noble Caledonia. Once on board, please speak with the Chef on arrival to reconfirm and the onboard staff will endeavour to accommodate your needs. We regret that not all dietary requests can be guaranteed.
DINING & DRINKING
All meals are freshly prepared on board. Meals are served in one sitting for all passengers in the restaurant cars, and there is an open-seating policy. Breakfast is served as a buffet with hot dishes to order. A choice of vegetarian and non-vegetarian dishes will be offered at every lunch and dinner. All alcoholic and non-alcoholic beverages, including beer, spirits, local wines and soft drinks are included without charge for all guests, including with lunch and dinner on the train.
DRESS CODE
During the day, comfortable and casual attire is appropriate whereas the evenings are smart casual.
ELECTRICITY
The sockets on the train, and in your compartment, accept standard two-pin European plugs, with electricity operating on 230 volts. A limited number of adaptors are available on request.
EMERGENCY PROCEDURES
In the unlikely event that an emergency should occur during your journey, please remain calm and follow the instructions of the train staff. The train will be brought to a halt for any required action. Do not jump from a moving train.
GRATUITIES
Gratuities have been included in your holiday price.
LAUNDRY SERVICE
A laundry service is available at an additional charge. Most items (except heavy materials, such as jeans) are delivered to your cabin within 24 hours. There are no dry-cleaning facilities en-route or on board the train.
LUGGAGE STORAGE
All compartments have limited in-cabin storage. Once unpacked, any larger cases can be removed for storage. These will be returned to you upon request as well as prior to arrival at your final destination.
LOST PROPERTY
Before you leave the train, please check your compartment carefully to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and to advise of any associated costs.
MEDICAL FACILITIES
A UK-registered doctor is available 24 hours a day.
ONBOARD ACCOUNT
Currency on board the train is the Euro. Onboard purchases can be charged to your cabin account and settled aboard the train prior to departure. Please note that only cash payments are accepted at this time.
PASSPORTS
All passports are collected by the Train Manager upon embarkation. Passports are necessary to facilitate immigration formalities between borders. If required, your Train Manager will provide the necessary forms for you to fill out. Passports will be returned to passengers prior to the end of the journey.
PUBLIC AREAS
The social heart of the Golden Eagle Danube Express is the Bar Lounge Car, a great place to relax and settle into the unhurried pace of life on board. Unwind and watch the world go by as you get to know your fellow passengers. Perhaps read a novel or enjoy a game of cards.
The Golden Eagle Restaurant Cars are a delightful venue in which to enjoy meals skilfully prepared by the on board Executive Chef and restaurant team. Depending on the number of guests on board, one or two restaurant cars will be on every departure.The Bar Lounge Car and Restaurant Cars will host an entertaining and enlightening range of activities and, in the evening, enjoy the sound of the resident pianist playing. Every night, the bar stays open until the last person leaves.
QUESTIONNAIRE
Your comments are important to us; therefore we ask that you fill in a questionnaire prior to disembarkation from the train. We are always looking for ways to improve our holidays and in order to do this we request feedback from our guests.
SECURITY
Each car has two car attendants, one of whom is always on duty. All cabins on the Golden Eagle Danube Express have a safe which is located inside the wardrobe. The attendants remain with the train during the city tours.
SERVICE
Your car attendant provides general housekeeping, nightly turndown service, and a full daily service during daytime hours and the evening. Complimentary tea, coffee, beer, wine, soft drinks and bottled water are available from your cabin staff. Towels in cabins are changed regularly.
SMOKING POLICY
Smoking is strictly prohibited aboard the Golden Eagle Danube Express.
TRAIN TOUR MANAGER
The Train Tour Manager is there to coordinate all elements of the tour and, if you encounter any problems, you should approach them directly and they will do their best to assist. Your Train Tour Manager will greet you when you arrive and travel with you throughout the tour.
TELEPHONE CALLS
There is no telephone system on board.
WI-FI
A Wi-Fi connection is available in each carriage except the restaurant cars. The connection is dependent on cellular signal and there may be times when the train will travel through areas with limited or no coverage.Please refer to the instructions in your cabin to connect to carriage Wi-Fi, and please note that if you move from one carriage to another, or to the bar car you will need to set up a new connection.
Please note: These details should be used as a guideline only. Information is subject to change.
